These terms govern your use of this website and any purchase you make here. By browsing the site or placing an order you accept them. Please read them before you buy.
1. ELIGIBILITY
You must be at least 18 years old, or the age of majority where you live, and able to enter into a binding contract, to place an order.
2. USE OF THE SITE
You agree to use the site lawfully and not to attempt unauthorized access to our systems, interfere with its operation, scrape it in an automated way or copy and redistribute our content without written permission.
3. OUTLET PRODUCTS, DESCRIPTIONS AND AVAILABILITY
Montclair Outlet sells branded clothing and accessories from previous seasons, overstock and discontinued lines at outlet prices. Unless a product page states otherwise, all items are new and unworn. Some outlet items may carry an outlet mark, a cut or marked brand label, or packaging that differs from the original retail packaging. This is common practice in outlet retail and is not a defect.
We describe our products as accurately as we can. Colors and details can look different between screens, and sizing can vary between brands, so please check the size guide on each product page. Outlet stock is limited and offered while stocks last.
4. BRANDS AND TRADEMARKS
All brand names, trademarks and logos shown on this site are the property of their respective owners. We are an independent retailer. We are not affiliated with, authorized by, endorsed by or sponsored by any of the brands we sell, and no such relationship is implied. All items we sell are authentic and sourced through legitimate distribution channels.
5. PRICING, REFERENCE PRICES AND ERRORS
Prices are shown and charged in the local currency of your delivery country: euros (EUR) for Germany and Italy, British pounds (GBP) for the United Kingdom, Swiss francs (CHF) for Switzerland and Australian dollars (AUD) for Australia. If your card is issued in a different currency, your card issuer may apply its own conversion fees. Refunds are made in the currency you paid in. Shipping is free on all orders. Prices include VAT or GST where it applies to your delivery country, as described in our Shipping Policy.
Crossed-out prices marked "RRP" refer to the manufacturer's recommended retail price. When we announce a reduction of our own price, the reference price is the lowest price we charged for that item in the 30 days before the reduction. Promotional prices are valid only while the promotion is displayed. If an item is listed at an obviously incorrect price because of a technical or human error, we may cancel the order and refund you in full.
6. ORDERS AND ACCEPTANCE
Your order is an offer to buy. The order confirmation email acknowledges that we received it, and the contract is formed when we ship the item and send you the shipping confirmation. We may refuse or cancel any order, including orders that fail our fraud screening, orders with an incomplete address, orders that appear to be for resale, and orders that break these terms. If we cancel, we refund you in full.
7. PAYMENT
We accept the payment methods displayed at checkout. Payment is taken when the order is placed. Your card statement will show MONTCLAIR OUTLET. If you do not recognize a charge, email contact@montclairoutlet.com before contacting your bank and we will identify the order for you within 48 hours.
8. SHIPPING AND DELIVERY
Processing times, delivery estimates and shipping terms are described in our Shipping Policy, which forms part of these terms. Delivery dates are estimates and are not guaranteed.
9. RIGHT OF WITHDRAWAL, RETURNS AND REFUNDS
Your statutory right of withdrawal, our 60-Day Confidence Guarantee, cancellations and refunds are governed by our Refund and Return Policy, which forms part of these terms.
10. PROMOTIONS, DISCOUNTS AND BUNDLES
Discount codes, bundle pricing and free gifts cannot be combined unless we state otherwise, have no cash value, and can be withdrawn or corrected if they are used in a way they were not intended for.
11. REVIEWS AND CUSTOMER CONTENT
If you send us a review, photo or comment, you confirm it is your own and you allow us to publish and use it in our marketing without payment. We may remove content that is offensive, false or unlawful.
12. INTELLECTUAL PROPERTY
The content of this site, including text, images, layout and design, belongs to us or to our licensors and is protected by copyright and trademark law. Third party brand names and logos belong to their owners, as described in section 5. You may not reproduce or use our content commercially without written permission.
13. THIRD PARTY LINKS
The site may link to third party pages. We do not control them and are not responsible for their content, products or privacy practices.
14. LIMITATION OF LIABILITY
To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential damages arising from your use of the site or the products. Where liability cannot be excluded, it is limited to the amount you paid for the order in question. This limitation does not apply to liability for death or personal injury caused by negligence, for intent or gross negligence, or under mandatory product liability law. Nothing in these terms removes the statutory consumer rights you have in your country, including your rights under the Australian Consumer Law.
15. INDEMNITY
You agree to hold us harmless against claims arising from your breach of these terms or your unlawful use of the site.
16. GOVERNING LAW AND DISPUTES
These terms are governed by the laws of the United States. If you are a consumer, this choice of law does not deprive you of the protection of the mandatory provisions of the law of the country where you live. Before starting any formal proceeding, you agree to contact us at contact@montclairoutlet.com so we can try to resolve the matter directly. We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.
17. CHANGES
We may update these terms at any time. The version in force when you place your order is the one that applies to that order.
18. CONTACT
contact@montclairoutlet.com. Support hours: Monday to Friday, 9:00 AM to 7:00 PM. Average response time: up to 48 hours.